WELCOME TO PRODESK

Project: Cloud Migration and Real-Time Tracking System

The Challenge: A regional logistics provider was struggling with legacy on-premise servers that crashed during peak shipping seasons. Their tracking system had a 4-hour data delay, causing customer frustration and high support call volumes.

The Prodesk Solution:

Cloud Architecture: We migrated their core ERP and database to AWS, utilizing Auto-Scaling Groups to handle traffic spikes automatically.

IoT Integration: We equipped their fleet with GPS-enabled IoT sensors that push location data every 30 seconds.

Mobile App: We built a cross-platform (Flutter) driver app for digital proof-of-delivery.

The Result:

99.99% Uptime achieved during the busiest holiday season.

Real-Time Visibility reduced customer support calls by 60%.

30% Reduction in IT maintenance costs by moving to the cloud.

Project: AI-Driven Proctoring & Assessment Platform

The Challenge: An educational institution needed to conduct secure, offline-capable coding assessments for thousands of students simultaneously across campuses with unreliable internet connectivity.

The Prodesk Solution:

Offline-First Architecture: We engineered a desktop application that downloads exam papers securely and runs locally.

AI Proctoring: We integrated computer vision algorithms to monitor the candidate’s webcam feed for suspicious activity (like multiple faces or looking away) without sending video to the cloud.

Automated Grading: We built a Python-based backend to compile and grade code submissions instantly.

The Result:

50,000+ Assessments conducted seamlessly with zero data loss.

90% Reduction in manual grading time for faculty.

Fraud Detection: Successfully flagged and prevented malpractice in remote exams.

Project: Omnichannel High-Performance Storefront

The Challenge: A fashion retail brand was experiencing slow page loads and high cart abandonment rates on mobile devices. Their legacy Magento site was bloated and difficult to update.

The Prodesk Solution:

Headless Commerce: We decoupled the frontend from the backend, building a lightning-fast Next.js frontend (PWA) that loads instantly.

UX Overhaul: We redesigned the checkout flow to be "thumb-friendly," reducing the steps to purchase from 5 to 2.

Personalization: We implemented an AI recommendation engine to suggest products based on browsing behavior.

The Result:

200% Increase in mobile conversion rates.

Sub-Second page load speeds, boosting SEO rankings.

25% Increase in Average Order Value (AOV) via personalized upsells.

Project: Secure KYC and Document Processing Pipeline

The Challenge: A financial services firm was manually processing thousands of KYC documents (Passports, IDs), leading to a 3-day backlog and human error.

The Prodesk Solution:

Intelligent Automation: We deployed an OCR (Optical Character Recognition) pipeline using Python and Deep Learning models to extract text from scanned IDs automatically.

Fraud Check: We integrated third-party APIs to validate identity data against government databases in real-time.

Security: We implemented bank-grade encryption for data at rest and ensured full GDPR compliance.

The Result:

Instant Approvals: Reduced customer onboarding time from 3 days to 5 minutes.

99.5% Accuracy in data extraction, eliminating manual entry errors.

Scalability: The system now handles 10x the volume without adding new staff.

Project: HIPAA-Compliant Remote Consultation Platform

The Challenge: A multi-specialty hospital network struggled with patient accessibility. Their legacy appointment system required physical visits for simple follow-ups, causing lobby overcrowding and a 3-week backlog for appointments.

The Prodesk Solution:

Secure Video Architecture: We built a custom WebRTC-based video conferencing tool that runs directly in the browser (no app download required), fully encrypted end-to-end.

Data Security: Implemented a "Zero-Knowledge" database structure to ensure full HIPAA and GDPR compliance for patient records.

Integration: Created a middleware layer to sync the new digital appointments with their 15-year-old Hospital Management System (HMS).

The Result:

40% Reduction in physical lobby wait times.

12,000+ Remote consultations completed in the first 6 months.

Zero Data breaches or compliance violations.

Project: AI-Driven Predictive Maintenance System

The Challenge: An automotive component manufacturer was losing $50,000 per hour during unplanned machine downtime. They relied on "reactive" repairs—fixing machines only after they broke.

The Prodesk Solution:

IoT Sensor Network: We retrofitted 50+ CNC machines with vibration and heat sensors that feed data into a local Edge Computing gateway.

Anomaly Detection: deployed a lightweight Machine Learning model (Python/TensorFlow) that learns the "sound" of a healthy machine and alerts engineers 48 hours before a part fails.

Dashboarding: Built a real-time iPad app for floor managers to visualize factory health status instantly.

The Result:

85% Decrease in unplanned downtime events.

20% Increase in overall equipment effectiveness (OEE).

ROI Achieved within just 4 months of deployment.

Project: IoT-Enabled Building Management System (BMS)

The Challenge: A commercial real estate firm managing 5 million sq. ft. of office space had skyrocketing energy bills. They had no visibility into which floors were using AC or lighting after hours.

The Prodesk Solution:

Smart Grid Integration: We connected their HVAC and lighting systems to a centralized Cloud Dashboard (Azure IoT Hub).

Automated Logic: Wrote scripts to automatically shut down non-essential power based on occupancy sensors and time-of-day schedules.

Tenant App: Launched a mobile app allowing office managers to request overtime AC or report maintenance issues directly to the facility team.

The Result:

30% Savings on monthly energy bills across 4 towers.

Real-Time Carbon Tracking for ESG reporting.

Improved Tenant Satisfaction scores by 4.5/5.