Title: Why Off-the-Shelf Software Fails: The Case for Custom
Category: Software Engineering
Executive Summary:
In a world of SaaS, when should you buy, and when should you build? We argue that core business differentiators must be built, not bought. Custom software allows you to own your IP and control your roadmap.
Full Article:
"There's an app for that." This mindset leads many companies to stitch together dozens of SaaS subscriptions. While buying software is great for generic tasks (like payroll or email), it is a disaster for your core product.
If you buy the same software as your competitors, you have zero competitive advantage. You are limited by the vendor’s roadmap, the vendor’s pricing, and the vendor’s features.
Custom software is an asset, not an expense. It allows you to build workflows exactly how your business operates, own your data completely, and scale without paying per-user license fees. We believe that for your "Secret Sauce"—the thing that makes your company unique—you should always Build, never Buy.